{"id":13369,"date":"2024-07-18T12:37:55","date_gmt":"2024-07-18T10:37:55","guid":{"rendered":"https:\/\/www.krajskakniznicazilina.sk\/?page_id=13369"},"modified":"2025-11-13T12:03:55","modified_gmt":"2025-11-13T11:03:55","slug":"faq-eng","status":"publish","type":"page","link":"https:\/\/www.krajskakniznicazilina.sk\/index.php\/about-library-eng\/faq-eng\/","title":{"rendered":"FAQ"},"content":{"rendered":"<h4 style=\"text-align: justify;\"><strong>How long is registration valid? What is the price of registration?<\/strong><\/h4>\n<p style=\"text-align: justify;\">Registration is valid for 365 days from the day of registration. You can find prices in the current <a href=\"https:\/\/www.krajskakniznicazilina.sk\/index.php\/services-eng\/price-list-of-services-eng\/\">price list<\/a>.<\/p>\n<h4 style=\"text-align: justify;\"><strong>Can I use a cultural voucher?<\/strong><\/h4>\n<p style=\"text-align: justify;\">Cultural vouchers can be used for registration (membership fee). The library always notifies the users on its site about the period of time when this is possible.<\/p>\n<h4 style=\"text-align: justify;\"><strong>Can I pay with a credit card?<\/strong><\/h4>\n<p style=\"text-align: justify;\">You can pay with a credit card at the central loan desk if the cost is above 3 \u20ac.<\/p>\n<h4 style=\"text-align: justify;\"><strong>Can I loan books with a family member\u2019s card?<\/strong><\/h4>\n<p style=\"text-align: justify;\">The library card is non-transferable and only its owner can loan books with it. The card holder is responsible for their loans and liabilities towards the library.<\/p>\n<h4 style=\"text-align: justify;\"><strong>How can I extend my loans?<\/strong><\/h4>\n<p style=\"text-align: justify;\">You can extend the loan period of your loans:<\/p>\n<ul style=\"text-align: justify;\">\n<li>in person<\/li>\n<li>by phone: 041\/723 30 90<\/li>\n<li>after logging into the <a href=\"https:\/\/zsk.tritius.sk\/\"><strong>online catalogue<\/strong><\/a>\n<ul>\n<li>card number = the barcode number of your library card<\/li>\n<li>password \u2013 date of your birth in this form: YYMMDD, e.g., 19. 09. 2015 = 150919<\/li>\n<\/ul>\n<\/li>\n<li>by email:\u00a0<a href=\"mailto:kniznica@krajskakniznicazilina.sk\">kniznica@krajskakniznicazilina.sk<\/a><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><strong>WARNING: <\/strong>Do not extend your loans by replying to an email notifying you with an advance notice\/fine, these messages are sent by an automatic service!<\/p>\n<h4 style=\"text-align: justify;\"><strong>I did not get the first notice and when I visited the library, they wanted me to pay for not adhering to the loan period. Is this correct?<\/strong><\/h4>\n<p style=\"text-align: justify;\">According to the <a href=\"https:\/\/www.krajskakniznicazilina.sk\/index.php\/services-eng\/library-guidelines-eng\/\">Library and Loan Guidelines<\/a>\u00a0of the Regional Library in \u017dilina, the first notice is unwritten and it is generally generated 30 days after making the loan. It is the user\u2019s obligation to be aware of their loan period and if they cannot return their loan on time, they must extend the loan period. If this is not done, a fee is automatically generated and they must pay this fee in accordance with the <a href=\"https:\/\/www.krajskakniznicazilina.sk\/index.php\/services-eng\/price-list-of-services-eng\/\">price list<\/a>. This applies to other notices and fees as well, regardless of receiving a written notice or not.<\/p>\n<h4 style=\"text-align: justify;\"><strong>Do you charge for events, lectures, and creative workshops?<\/strong><\/h4>\n<p style=\"text-align: justify;\">The library organizes its events for the public for <strong>free<\/strong>. If a different subject organizes an event, different conditions may apply. In some cases, the library requires library membership for some events (e.g., Detsk\u00e9 leto) and notifies its users about it in advance. The library charges for computer courses and memory trainings 15 \u20ac\/course. There is a 2 \u20ac fee for every creative club.<\/p>\n<h4 style=\"text-align: justify;\"><strong>Can I loan a book from another library?<\/strong><\/h4>\n<p style=\"text-align: justify;\">Yes, if the book is not part of our library\u2019s collection, it is possible to loan it via the Interlibrary Loan Service (ILS) from another library, given the publication is available for this service. The library charges for ILS in accordance with the <a href=\"https:\/\/www.krajskakniznicazilina.sk\/index.php\/services-eng\/price-list-of-services-eng\/\">price list<\/a>.<\/p>\n<h4 style=\"text-align: justify;\"><strong>Can I make a book reservation if it is loaned by someone else at the moment? Do I have to pay? <\/strong><\/h4>\n<p style=\"text-align: justify;\">You can make a book reservation:<\/p>\n<ul style=\"text-align: justify;\">\n<li>at the loan desk,<\/li>\n<li>via the\u00a0<a href=\"https:\/\/katalog.krajskakniznicazilina.sk\/Carmen\/\">Carmen\u00a0<\/a>catalogue after logging in.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">The library charges for this service in accordance with the\u00a0<a href=\"https:\/\/www.krajskakniznicazilina.sk\/index.php\/services-eng\/price-list-of-services-eng\/\">price list<\/a>\u00a0and the user pays only if the book was made available at the date that the user requested when making the reservation.<\/p>\n<p style=\"text-align: justify;\"><strong>What to do when requesting a literature search?<\/strong><\/p>\n<p style=\"text-align: justify;\">Here is the detailed process:\u00a0<a href=\"https:\/\/www.krajskakniznicazilina.sk\/index.php\/services-eng\/scientific-literature-eng\/literature-search-eng\/\"><strong>Literature search<\/strong><\/a>. You may also use the\u00a0<a href=\"https:\/\/www.krajskakniznicazilina.sk\/index.php\/services-eng\/scientific-literature-eng\/literature-search-eng\/online-literature-search-form-eng\/\"><strong>Online request form<\/strong><\/a>.<\/p>\n<h4 style=\"text-align: justify;\"><strong>Is there a service that would prepare my requested books for me, and I would only pick them up?<\/strong><\/h4>\n<p style=\"text-align: justify;\">There is. The library charges for document hold-off in accordance with the <a href=\"https:\/\/www.krajskakniznicazilina.sk\/index.php\/services-eng\/price-list-of-services-eng\/\">price list<\/a>. You can order the book you want through the <a href=\"https:\/\/zsk.tritius.sk\/\">online catalogue<\/a> after logging in. If the document is available, you can order its hold-off for a fee. (If the document is unavailable \u2013 it is loaned by another user \u2013 then the service you can use is reservation.) The book will be ready within 24 hours at the central desk. You can pick it up after receiving an email.<\/p>\n<h4 style=\"text-align: justify;\"><strong>Does your library have information about the happenings in our region? If so, where can I find them?<\/strong><\/h4>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.krajskakniznicazilina.sk\/index.php\/services-eng\/regional-bibliography-eng\/\">The Section of Regional Research, Documents, and Information<\/a>\u00a0gathers information about current happenings in our region and about its history. It\u2019s building a database of articles with regional focus and a database of the region\u2019s figures. You can find this section on the first floor.<\/p>\n<h4 style=\"text-align: justify;\"><strong>How to loan an e-book?<\/strong><\/h4>\n<p style=\"text-align: justify;\">Detailed e-book loaning process can be found <a href=\"https:\/\/www.krajskakniznicazilina.sk\/index.php\/services-eng\/e-books-kubo-club-eng\/\">HERE<\/a>. Registration at <a href=\"http:\/\/www.palmknihy.cz\">www.palmknihy.cz<\/a> is required with the same email you provided at library registration.<\/p>\n<h4 style=\"text-align: justify;\"><strong>Can I\u00a0return an e-book sooner?<\/strong><\/h4>\n<p style=\"text-align: justify;\">No, this is not an option.<\/p>\n<h4 style=\"text-align: justify;\"><strong>Can I\u00a0read loaned e-books on a\u00a0computer or Kindle\/PocketBook?<\/strong><\/h4>\n<p style=\"text-align: justify;\">No, e-books can be read only on devices with Android or iOS systems.<\/p>\n<h4 style=\"text-align: justify;\"><strong>I\u00a0have a\u00a0lot of books at home, can I\u00a0gift them to the library?<\/strong><\/h4>\n<p style=\"text-align: justify;\">At this point, our library only accepts books published after 2005 that are in good shape. We do not accept older books because of limited storage space and a big number of identical books that we already have in our collection.<\/p>\n<p style=\"text-align: justify;\">However, we will gladly <strong>accept any books connected to the \u017dilina and Byt\u010da districts<\/strong> by their theme or author of the text or images. They can be from the fields of belles-lettres or scientific literature with any publishing date.<\/p>\n<h4 style=\"text-align: justify;\"><strong>What can I\u00a0do with books that the library will not accept?<\/strong><\/h4>\n<p style=\"text-align: justify;\">You can bring those books to antique book shops or to book booths and give them a second chance at life. <a href=\"https:\/\/www.knihobudka.sk\/\">Book booths in \u017dilina<\/a>:<\/p>\n<table width=\"708\">\n<tbody>\n<tr>\n<td width=\"252\">2 book booths at the hospital (in front of the main building and in front of the emergency room\/inpatient part)<\/td>\n<td width=\"234\">Book booth on A. Bernol\u00e1ka St. (Bulv\u00e1r)<\/td>\n<td width=\"214\">Book booth in the \u013d. \u0160t\u00far Park<\/td>\n<\/tr>\n<tr>\n<td width=\"252\">Book booth by the University Library of the \u017dilina University in \u017dilina<\/td>\n<td width=\"234\">Book booth in Sad na Studni\u010dk\u00e1ch<\/td>\n<td width=\"214\">Book booth on Vodn\u00e9 dielo \u017dilina<\/td>\n<\/tr>\n<tr>\n<td width=\"252\">Book booth on Vl\u010dince<br \/>\n(Dob\u0161insk\u00e9ho sad)<\/td>\n<td width=\"234\">Book booth on N\u00e1mestie mladosti (H\u00e1jik)<\/td>\n<td width=\"214\">Book booth in\u00a0lesopark<\/td>\n<\/tr>\n<tr>\n<td width=\"252\">Book booth on Z\u00e1vodsk\u00e9 n\u00e1mestie (Z\u00e1vodie)<\/td>\n<td width=\"234\">Book booth on Oravsk\u00e1 St. (B\u00f4rik)<\/td>\n<td width=\"214\">Book booth in Budat\u00edn<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>How long is registration valid? What is the price of registration? Registration is valid for 365 days from the day of registration. You can find prices in the current price list. Can I use a cultural voucher? Cultural vouchers can be used for registration (membership fee). The library always notifies the users on its site &#8230; <a title=\"FAQ\" class=\"read-more\" href=\"https:\/\/www.krajskakniznicazilina.sk\/index.php\/about-library-eng\/faq-eng\/\" aria-label=\"Pre\u010d\u00edtajte si viac o FAQ\">\u010c\u00edta\u0165 viac<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":12246,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13369","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/www.krajskakniznicazilina.sk\/index.php\/wp-json\/wp\/v2\/pages\/13369","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.krajskakniznicazilina.sk\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.krajskakniznicazilina.sk\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.krajskakniznicazilina.sk\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.krajskakniznicazilina.sk\/index.php\/wp-json\/wp\/v2\/comments?post=13369"}],"version-history":[{"count":3,"href":"https:\/\/www.krajskakniznicazilina.sk\/index.php\/wp-json\/wp\/v2\/pages\/13369\/revisions"}],"predecessor-version":[{"id":16249,"href":"https:\/\/www.krajskakniznicazilina.sk\/index.php\/wp-json\/wp\/v2\/pages\/13369\/revisions\/16249"}],"up":[{"embeddable":true,"href":"https:\/\/www.krajskakniznicazilina.sk\/index.php\/wp-json\/wp\/v2\/pages\/12246"}],"wp:attachment":[{"href":"https:\/\/www.krajskakniznicazilina.sk\/index.php\/wp-json\/wp\/v2\/media?parent=13369"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}